Have a question before your visit? Here are answers to some of the things we’re asked most often. If you can’t find what you’re looking for, our team is happy to help.
Do I need a referral to book an appointment?
No referral is needed. You can book directly with us by phone or through our online booking form.
What should I bring to my first appointment?
Please bring photo ID, your Medicare card, and any private health insurance details. If you’ve been referred by another practitioner, bring any relevant notes or X-rays if you have them.
Do you treat children?
Yes, we welcome patients of all ages, including young children having their first dental visit. See our [Children’s Dentistry] page for more information.
Do you accept health fund extras cover?
Yes, we accept all major Australian health funds. Bring your health fund card to your appointment so we can process any on-the-spot claims where available. Coverage and rebates vary by fund and policy, so we’d recommend checking your level of cover beforehand.
What if I have a dental emergency outside opening hours?
For after-hours emergencies, you can text 0430 217 195. See our [Emergency Care] page for guidance on common situations such as toothache, a knocked-out tooth, or facial swelling.
Do you offer payment plans?
Yes, we offer options including Afterpay, Zip, and Humm. Visit our [Payments] page for details.
How often should I have a check-up?
Most patients benefit from a check-up and clean every six months, though your dentist may recommend a different schedule based on your individual needs.
Are your dentists registered with AHPRA?
Yes, all our practising dentists are registered with the Australian Health Practitioner Regulation Agency (AHPRA).
How do I book an appointment?
You can book online through our website, call us on (07) 3398 2255, or fill out our [contact form] and our team will get back to you.
Still Have a Question?
Get in touch with our Carina team on (07) 3398 2255 or [contact us] — we’re happy to help before you book.
